🎓Support and training sessions

Monitoring social media is easy with Visibrain !

An entire customer success team is happy to help you with the platform

To get started with Visibrain, the customer success team will set up a training program based on your needs and your social listening tools' level of knowledge, including :

🎬 The set-up of new Topics at the beginning of the contract.

📆 A three-month training program at the beginning of the contrat.

🤝 Regular meetings to answer your questions and develop new use cases based on your needs.

🆘 Assistance in case of a crisis.

🎓 New training sessions for your new collaborators or new needs (please contact your account manager).

Introduction to Visibrain

~45 min

Create a new Topic

~45 min

Add Filters

~45 min

Create a new Smartboard

~45 min

Create Alerts & Reports

~30 min

Introduction to mappings

~1h30