🎓Support and training sessions
Monitoring social media is easy with Visibrain !
An entire customer success team is happy to help you with the platform
To get started with Visibrain, the customer success team will set up a training program based on your needs and your social listening tools' level of knowledge, including :
🎬 The set-up of new Topics at the beginning of the contract.
📆 A three-month training program at the beginning of the contrat.
🤝 Regular meetings to answer your questions and develop new use cases based on your needs.
🆘 Assistance in case of a crisis.
🎓 New training sessions for your new collaborators or new needs (please contact your account manager).

Introduction to Visibrain
~45 min

Create a new Topic
~45 min

Add Filters
~45 min

Create a new Smartboard
~45 min

Create Alerts & Reports
~30 min

Introduction to mappings
~1h30
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