✍️Create a new topic
To create a new Topic, click on the button "+ New topic" at the top right when you are on the TOPICS page :
1. Name your Topic
You need to give a name to your Topic in the Topic Name section.
This name has no impact on the data that will be retrieved: it is just the name displayed in the platform for you and your colleagues.
2. Define your Topic rules
Then, you have to define the rules of your Topic, which will condition the data that will be retrieved. You will find the steps to create a Topic on each network on the tabs below.
To create a Topic on X (formerly Twitter), you can access the X (formerly Twitter) operators list.
When you are satisfied of your rules, you can click on the "Preview last 30 days of data" button. Then, you will be able to preview the tweets volume related to the rules of the previous step, over the last 30 days.
At this step, any data will be recovered and your Topic hasn't been created yet.
This preview allows you to check that the volume is consistent with the subject to be monitored.
If it's not consistent, you still can adjust your rules, to restrict the monitoring (for example by adding a language filter), or conversely increase the monitoring perimeter (by removing some operators, adding other keywords, spelling variants, etc).
The preview also allows you to decide if you want to retrieve past data, and if so, over what time period (from the last 24 hours to the last 30 days). Just check the corresponding box.
By default, the platform won't retrieve past data, and will start the collect in real time from the moment you validate the Topic.
Do not forget to select a past data recovery period.
Indeed, once the topic has been created, you won't be able to collect past data on your own.
If you forget, you can still contact your account manager who will be able to retrieve past data, even if the Topic has been created.
Operators that are not available for past data
Some of the operators are not available to the past data recovery.
The platform will show you a message specifying the problem (see below).
You can either directly validate your Topic without previewing or retrieving the past data. Or you can remove the operators that cause problems (and add them by editing the Topic afterwards).
In every cases, do not hesitate to contact your account manager who will be able to help you.
Despite the lack of preview, the Topic will work once it is created, and it will be able to retrieve data in real time.
Check one last time all the elements of your X (formerly Twitter) Topic:
Topic name: don't forget to fill in this field!
Associated rules: Have you thought about all the keywords, accounts, hashtags, etc. you want to monitor?
Past data: is the volume of tweets consistent with what you are looking for? Did you check the box for the time period you want to retrieve back data?
Once the last checks are done, you can validate the creation of the Topic by clicking on the "Create topic" button. The Visibrain platform will then start retrieving the data in real time.
If you didn't choose to retrieve past data, you will have to wait for the first tweets to be caught in real-time to see the results.
If you chose to retrieve past data, you will see a counter display while Visibrain retrieves all the past data. Depending on the size of your topic, this can take from a few seconds to ten minutes.
From now on, you can explore all your Topic data.
If you need, you can edit your Topic any time by clicking on the button "Edit" :
To create a Facebook Topic, you can define all the key-words and/ir the public pages that you want to monitor :
The key-words that you need to monitor need to be specified in the first section "Rules". You can access the list of the operators that are available on Facebook.
The pages that you need to monitor, need to be specified on the second section "Pages", while specifying only one page per line.
Where can you find the page name on Facebook ?
If you want to find the name of a public Facebook page, you can go on https://www.facebook.com/ and search for the page you're looking for, in the search bar.
The name of the page is at the end of the URL, after www.facebook.com/PageName or after the @.
For example, for the Bloomberg media, the name of the public Facebook page is bloombergbusiness :
Some Facebook pages don't have an official name but only an ID that you will need to inform in Visibrain if you want to monitor this page.
This ID is also in the URL :
Then, you can choose the language you want to monitor the topic. If you want to catch any language, just leave Any language in the drop-down menu.
When the rules that you chose is correct, you can click on the "Create Topic" button. You will automatically retrieve the last 30 days of data.
To create a Topic on Instagram, you need to define the keywords or/and the public accounts you want to monitor :
The keywords you want to monitor, must be be entered in the first Rules field. You can access the Instagram operators list.
The accounts you want to monitor must be entered in the second Users field. You must enter only one item per line.
Where can you find an Instagram username ?
To find the name of an Instagram account, you can go to https://www.instagram.com/ and search for the account you're looking for, in the search bar. The account name is at the end of the URL, after www.instagram.com/AccountUsername.
For example, for the media Bloomberg, the Instagram account is bloomberg :
Then you can choose the language you want to monitor you topic in. If you want to catch any language, just leave Any language in the drop-down menu.
When the rules of your Topic is correct, you can click on the "Create Topic" button. You will automatically retrieve the last 30 days of data.
To create a Topic on TikTok, you need to define the keywords or/and the public accounts you want to monitor :
The keywords you want to monitor, must be be entered in the first Rules field. You can access the TikTok operators list.
The accounts you want to monitor must be entered in the second Users field. You must enter only one item per line.
Where can you find a TikTok username ?
To find the name of a TikTok account, you can go to https://www.tiktok.com/ and search for the account you're looking for in the search bar. The account name is at the end of the URL, after www.tiktok.com/@AccountUsername
For example, the account of the media Bloomberg is bloomberg :
Then you can choose the language you want to monitor you topic in. If you want to catch any language, just leave Any language in the drop-down menu.
When the rules of your Topic is correct, you can click on the "Create Topic" button. You will automatically retrieve the last 30 days of data.
To create a Topic on YouTube, you need to define the keywords or/and the public accounts you want to monitor :
The keywords you want to monitor, must be be entered in the first Rules field. You can access the YouTube operators list.
The channels you want to monitor must be entered in the second field Channels. NB: only the ID of the channel must be indicated in Visibrain.
Where can you find a YouTube channel ID ?
To find the YouTube channel ID, you can go on https://www.youtube.com/ and search for the channel you're looking for in the search bar.
When you're in the section "HOME" of the channel you're looking for, you can right-click with your mouse and select "Display the source code of the page".
A page as the one below will display :
You can press Ctrl+F on your keyboard to open the search field and type the keyword externalid, as below. You will then see the ID of the channel you want to focus on, displayed as a series of numbers and letters, surrounded by quotation marks. You can then copy this ID (without the quote marks) and enter it into Visibrain in the Channels field :
Then you can choose the language you want to monitor you topic in. If you want to catch any language, just leave Any language in the drop-down menu.
When the rules of your Topic is correct, you can click on the "Create Topic" button. You will automatically retrieve the last 30 days of data.
To create a topic on Threads, you need to define the keywords or/and the public accounts you want to monitor :
The keywords you want to monitor, must be be entered in the first Keywords field. You can access the Threads operators list.
The accounts you want to monitor must be entered in the second field Users.
Where can you find a Threads username ? To find the name of a Threads account, you can go to https://www.threads.net and search for the account you're looking for, in the search bar. The account name is at the end of the URL, after www.threads.net/@AccountUsername.
For example, for the media Bloomberg, the Threads account is bloomberg :
Then you can choose the language you want to monitor your topic in. If you want to monitor any language, just leave Any language in the drop-down menu.
When the rules of your Topic is correct, you can click on the "Create Topic" button. You will automatically retrieve the last 30 days of data.
To create a Topic on Telegram, you need to define the keywords or/and the public channels you want to monitor :
The keywords you want to monitor, must be be entered in the first Keywords field. You can access the Telegram operators list.
The accounts you want to monitor must be entered in the second Channels field. You must enter only one item per line.
Where can you find a channel's name ? To find the name of a Telegram channel, you can go to https://telegram.org and download Telegram on your computer or your smartphone if it's not already the case. The account name is at the end of the URL, after www.threads.net/@AccountUsername.
For example, for the media Bloomberg, the Telegram channel is bloomberg : On your computer's app, you can get the channel's name by clicking on the three little dots on the top right of the conversation. Click on "infos", you will then have access to the channel's name in the "share link" section :
On your smartphone's app, you can get the channel's name by clicking on the channel's picture on the top right of the conversation. You will then have access to the channel's name in the "share link" section, just at the end of the URL https://t.me/nameofthechannel :
Then you can choose the language you want to monitor your topic in. If you want to monitor any language, just leave Any language in the drop-down menu.
When the rules of your Topic are correct, you can click on the "Create Topic" button. You will automatically retrieve the last 30 days of data.
To create a topic on LinkedIn, you need to define the keywords or/and the companies or/and the users you want to monitor :
The keywords must be entered in the first Keywords field. You can access the list of operators available to create new topics on LinkedIn.
The users must be entered in the second Users field, you must enter only one item per line.
The companies must be entered in the third Companies field, you must enter only one item per line.
⚠️ Asterisks do not work for this network, you just have to put the different variants of your keywords. It is not necessary to mention the accents and plurals for LinkedIn : the word bank will also monitor banks. Where can you find a LinkedIn username or a company's name ? To find the name of a LinkedIn page, you can go to https://www.linkedin.com/ and search for the page you're looking for, in the search bar. The username or the company's name is at the end of the URL, after www.linkedin.com/company/AccountUsername.
For example, for the media Bloomberg, the LinkedIn page is bloomberg :
When the rules of your Topic are correct, you can click on the "Create Topic" button. You will automatically retrieve up to 500 posts per rule from the last 30 days of data.
3. Add posts to your topic
A post isn't showing up in your topic? You have the option to manually add a post if necessary :
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