# Alerts

{% embed url="<https://youtu.be/XeeUk3XEJuc>" %}

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The “Alerts” section enables you to create real time Alerts so as to detect weak signals on Topics you are monitoring.

{% hint style="info" %}
You can create as many Alerts as you want, you have unlimited number of Alerts with Visibrain.
{% endhint %}

{% embed url="<https://app.playplay.com/app/video/visibrain/how-to-create-an-automatic-alert/5155d0d8-9de9-4c33-b721-90c8933b675c>" %}

### Create an Alert

*<mark style="background-color:green;">You have several options to create an Alert.</mark>*

**1 -** You can start creating an Alert through the [Explore Section](/platform-guide/explore.md) of the platform, by clicking on the “floppy disk” icon of your interface, then you can click on “create an alert”.

{% hint style="success" %}
Alerts are real time notifications whereas Reports are recurrent digests of your monitored Topics (more information about Reports by clicking [here](/platform-guide/reports.md)).
{% endhint %}

**2 -** By clicking on the ALERTS tab of your platform, you can see all your alerts (active or inactive ones). You can also create a new one on this page.

<figure><img src="https://3608846566-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7gsihb5HLG1gcRHm99nq%2Fuploads%2FuvZAMJ6d08wvCSZCiK41%2FCapture%20d%E2%80%99e%CC%81cran%202022-12-01%20a%CC%80%2015.14.41.png?alt=media&#x26;token=fbe469f5-d51b-45c6-90b2-916bad200d11" alt=""><figcaption></figcaption></figure>

### 1 - Provide a title

{% hint style="success" %}
We advise you to give a very clear title (e.g. **Brand monitoring – Influencer detection**) so the recipients of the Alert can understand the purpose of this Alert.
{% endhint %}

### 2 - Choose the recipients

You can add as many recipients as you want, including people who doesn’t have any access to Visibrain.

### 3 - Choose your trigger mode

You have the choice between 4 trigger modes to receive your Alerts:&#x20;

* [By mail](/platform-guide/alerts/email.md)
* [Slack](/platform-guide/alerts/slack.md)
* [Telegram](/platform-guide/alerts/telegram.md)&#x20;
* [SMS](/platform-guide/alerts/sms.md) (paid option)

{% hint style="info" %}
If you want to use another trigger mode, please make a request to your Account Manager.
{% endhint %}

### 4 - Choose your Alert type

First of all, you have to choose a Topic or a Subtopic on which you need to set an Alert on.

<figure><img src="https://3653793167-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MbfxQd0NPS3HPiroBm1%2Fuploads%2FJlfJV7raPNrjaiNyWjDG%2FCapture%20d%E2%80%99e%CC%81cran%202023-02-22%20a%CC%80%2014.14.12.png?alt=media&#x26;token=c381143f-9f76-44fb-8fe1-fa16f8ab7f59" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**You can choose between different Alert types:**</mark>

{% tabs %}
{% tab title="Twitter" %}

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###

### Abnormal Activity

You receive a notification as soon as the global volume of your Topic significantly increases. This Alert can be configured with a smart or a custom option.

###

### Every Post

You receive a notification as soon as a new post has been published (including a new retweet). It is important to set this Alert up on a Topic with a very low volume to avoid being spammed. We advise you to use [filters](/filters-and-helpful-documents/list-of-operators-to-add-filters.md) to focus on specific criteria. For example, you can focus on a specific account or keyword, or on specific communities (journalists, politics, influencers, etc.) to configure this Alert.

###

### Every Article

You receive a notification as soon as a new article is shared on the selected social media.

###

### Trending Item

You receive a notification as soon as a hashtag, a tweet or an article is going viral on your Topic. You have to choose the trigger threshold of the Alert according to your Topic.
{% endtab %}

{% tab title="Other social media" %}

<figure><img src="https://3608846566-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7gsihb5HLG1gcRHm99nq%2Fuploads%2FWH8HkPajGHww4o0CQylW%2Fimage.png?alt=media&#x26;token=6a070b25-eb0c-45f7-8134-ac22e9e5cc0d" alt=""><figcaption></figcaption></figure>

### Every post

You receive a notification as soon as a new post has been published on the selected Social Media. It is important to set this Alert up on a Topic with a very low volume to avoid being spammed. We advise you to use [filters](/filters-and-helpful-documents/list-of-operators-to-add-filters.md) to focus on specific criteria. For example, you can focus on a specific account or keyword, or on posts reaching a specific engagement) to configure this Alert.

{% hint style="success" %}
You can determine trigger thresholds for your Alerts by using [filters](/filters-and-helpful-documents/list-of-operators-to-add-filters.md#facebook-instagram-youtube-and-tiktok). E.g.: *likes:>1000*, *views:>10*, *comments:>5*, etc.
{% endhint %}
{% endtab %}
{% endtabs %}

<mark style="background-color:green;">**Snooze option**</mark>

The snooze option enables you to customise the days and hours at which you don't wish to receive an Alert. The option is turned off by default.

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{% hint style="success" %}
We recommend you to use this option to pause an Alert outside of working hours for example or when you are not available.
{% endhint %}

### 5 - Save an Alert

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## The ALERTS tab

This tab enables you to access all Alerts (active and inactive) created on your account. When the "State" is turned off (in grey) the Alert is inactive.&#x20;

<figure><img src="/files/IEo9NHGsObPQ3rRjCDVZ" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you turn an Alert off, it will be turned off for every recipients of the Alert.
{% endhint %}

## Modify an Alert already created

You can easily modify an Alert already created by directly clicking on the Alert or by clicking on "Action".

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## Focus on an e-mail address to find an Alert

You can easily find one or several Alerts with a specific recipient, by entering an e-mail address within the Search engine.

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---

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